CX-02 / SIGNAL — Automation & Integrations
If it’s repetitive, it should be automated.
Integrations, workflow automation and data pipelines that remove the copy-paste from your business — built on n8n and custom code, running on your own server or the cloud, with monitoring and retries so they keep running.
n8n
Open-source workflow engine
200+
Contacts per automated outreach run
Weekly
Reports & syncs on schedule
0
Copy-paste
✓n8n · Make · Zapier✓Google Sheets → Gmail✓WooCommerce & CRM sync✓Twilio SMS & voice✓REST · webhooks · APIs✓Monitoring & retries
Before / after
Three hours a day, or three seconds
The pattern is always the same: a person moving data between systems by hand. The fix is always the same, too.
# before: hours of manual work every day
while (tasks.pending) {
human.doItByHand(); // slow, error-prone, never on time
}
# after: automated, monitored, logged
crossover.automate("your-workflow"); // done ✓ retries on failure, alerts on anomaly
System blueprint
Trigger, transform, act, log
Every automation follows the same shape, so every automation is easy to monitor, extend and hand over.
TRIGGER
Something happens
Form, email, order, schedule, webhook
→
WORKFLOW
n8n / code
Branches, lookups, transformations
→
SYSTEMS
Your tools
CRM, Sheets, WooCommerce, M365, Twilio
→
NOTIFY
People
Slack, Teams, SMS, email — only when needed
→
LOG
Audit trail
Every run recorded; failures retried and flagged
What we automate
Custom-built for your exact processes
Real automations shipped for real clients — the same building blocks apply to yours.
01
System integrations
Connect the tools you use so data flows automatically — CRM to spreadsheet, store to accounting, forms to calendar. No more re-keying.
02
Outreach automation
Campaigns drafted and sent from a Google Sheet through Gmail with personalization, throttling, opt-outs and reply tracking — 200-contact runs handled without a human clicking send.
03
E-commerce automation
WooCommerce order flows, quote-request routing, vendor onboarding and product pricing computed automatically from cost plus margin.
04
Data pipelines
Automated reporting, syncing and processing so your numbers are always current — including public-data ingestion and scoring.
05
Phone & SMS workflows
Twilio-based inbound handling, reminders, confirmations and escalations that plug into your calendar and CRM.
06
AI-powered automation
Pair automation with a model’s judgment for the messy steps — classification, extraction, drafting — with a human gate before anything ships.
Why it’s different
Owned, monitored, documented
Automation that only its builder understands is a liability. Every workflow here comes with monitoring, retries and a written runbook.
| Crossover automation | A pile of Zaps | |
|---|---|---|
| Where it runs | Your VPS (n8n in Docker) or managed cloud — your choice | Someone else’s account |
| Reliability | Retries, alerts on failure, run logs | Silent failures discovered weeks later |
| Cost | Open-source engine; no per-task metering | Per-task pricing that grows with success |
| Complexity | Real branching, code steps, databases | Linear triggers only |
| Hand-over | Documented workflows you can read | Tribal knowledge |
How it works
Map, build, monitor
Start with the workflow that hurts most. Expand from there.
01
Map
We list the repetitive work, the systems involved and the rules people apply by hand. You get a written automation plan.
02
Build
Workflows built in n8n or code with test data, error handling and notifications — reviewed with you before going live.
03
Run
Deployed on your server or the cloud with monitoring, retries and an audit log you can search.
04
Expand
Once the first workflow pays for itself, the next one is a short step: same server, same patterns, same runbook.
Free · no strings
Free automation audit
Tell me what your team does by hand every week. I’ll send back one specific workflow you can automate immediately — tools, steps and expected savings — whether or not we build it together.
Questions
Frequently asked
Q.Which tools can you connect?
Anything with an API, a webhook or an export: Gmail, Google Sheets, Microsoft 365, WooCommerce, Shopify, HubSpot and other CRMs, Twilio, Slack, Teams, Workday, QuickBooks and more. Legacy systems get bridged through files or databases.
Q.n8n, Make or Zapier?
n8n is the default because it is open-source, self-hostable and handles real logic. Make and Zapier are fine for light, linear tasks — I use whichever fits, and I will tell you which.
Q.What happens when something breaks?
Workflows retry automatically, alert you and me on failure, and log every run. You are never finding out from a customer.
Q.Do I own the automations?
Yes. They run on infrastructure in your name with documentation you can read, so you are never locked to me or to a vendor.
Let’s automate the busywork.
Tell me what you’re working on and I’ll tell you exactly how I’d approach it — you’ll be talking directly with me, not a queue.
